Privacy Neumann und Feldmann OHG Privacy Policy
Version: 01.05.2018


1. What is personal data?

Personal information is information that is assigned or can be assigned to an individual, such as an address, telephone number or e-mail address.

2. Transfer to third parties

Personal data transfer to third parties for commercial purposes will not occur.
Excluded are service partners who require personal data to process an order. These include carriers (GLS, DHL, United Parcel Services, Schenker).

The transmission of data to service partners is subject to the provisions of the Data Protection Act and Telemedia Act. The extent of transmissions is limited to the minimum.

If you choose “secupay Lastschrift” (direct debit) or “secupay Kreditkarte” (credit card) the payment amount will be assigned to secupay AG, Goethestraße 6, 01896 Pulsnitz. The amount will be debited after completion of your order.

All data necessary for handling your payment will be submitted to secupay AG. For the purpose of assessing the risk of failure secupay AG might run a solvency check. Information regarding your previous payment history, based on mathematical-statistical analysis under inclusion of address data (scoring), will be obtained from the following service providers: infoscore Consumer Data GmbH, Rheinstraße 99, 76532 Baden-Baden and Creditreform Boniversum GmbH, Hellersbergstr. 11, 41460 Neuss. Further information about processing and storage of you data will be provided by secupay AG.

3. How does Neumann und Feldmann OHG protect your data?

We protect our website as well as the data stored inhouse against loss, destruction, unauthorized access, modification or disclosure by unauthorized persons through a set of technical and organizational measures.

4. Collection and Usage of Personal Data

We attach high importance in data protection. Therefore we comply with the Data Protection Act and the Telemedia Act in cases of collecting, processing and using personal data.
Basically, you can visit our web shop without leaving any personal information
The personal information, you provide to us, is primarily used for a smooth processing of orders, deliveries and payment processing, and if necessary for the processing of returns, and warranty claims.
Furthermore, we use your information for customer service, to inform you about orders and our products, services and offers.
Anytime, customers are entitled to decline the use of his address data for advertising purposes without incurring any costs other than the transmission costs for the basic rates.
The contradiction is to be sent to: Neumann und Feldmann OHG, Walther-Rathenau-Strasse 4, 64521 Gross-Gerau, Germany
Fax +49 (0) 6152-8059880, E-Mail:

5. Storage of Contract Data

The access to your customer account is protected by your customer name and password. Therefore, we recommend you to treat the access code to your account always confidential. It is important that you close the browser window when you finish the connection to our shop to ensure that no third party can access your account, especially if you share your computer with other people.

6. Newsletters and Information

If you sign up to our newsletter, we use the provided data to send you the newsletter. By unsubscribing from the newsletter, this consent can be withdrawn at any time with future effect.

7. Cookies

We use cookies in order to make a visit to our website more attractive and to enable our customers to use certain functions. Cookies are small text files that are saved on your computer.
Most cookies that are used by us are automatically deleted from your hard disc after the browser session is over (so-called session cookies).
Other cookies remain on your computer and allow us to recognize your computer during your next visit (so-called permanent cookies). These cookies are used to store the anonymous shop-configuration (country, language, private-/business customer, display of articles per page), the basket, and in subsequent orders you do not need to re-enter the last settings. Anytime, you can object the data collection and storage for web analysis purposes by deactivating your cookies while visiting our website and by completely deleting any cookies that have already been created. The procedure depends on the browser used.
Please note that cookies are required for some features of our web shop (e.g. shopping cart, customer account). Disabling cookies may result in a decreased functionality.


8. FAQ, Information, Contact

According to the Federal Data Protection Act you have the right for free information about your stored data, and the right to correct, block or delete such data.
Anytime, you can revoke, without giving any reason, the consent you have given to us to collect and use the data.
If you have any questions regarding the collection, processing or use of your personal information or the disclosure, correction, blocking and deletion of data, please feel free to contact our Data Protection Officer:

By mail: Neumann und Feldmann OHG
Data Protection Officer
Walther-Rathenau-Strasse 4
64521 Gross-Gerau/Germany